Cancellation Policy

Orders may be cancelled or amended before they have been processed or dispatched.

If you need to cancel or make changes to your order, please contact us as soon as possible at hello@cocoacrush.co.nz.

Once an order has been processed, packed, or dispatched, we may be unable to cancel or amend it.

Where an order is successfully cancelled before dispatch, a full refund will be issued to the original payment method.

Please ensure all delivery and order details are correct at the time of purchase, as Cocoa Crush NZ is not responsible for errors in information provided by the customer.